events-overview

FAQs

Do I need to update my personal profile for 2011?
When does registration open for 2011 events?
Why do I need to create a profile to register for an event?
Can I purchase gift certificates for event registrations?
What if I forget my User Name and/or Password
What is the timing system used by Set Up Events?
What is USA Triathlon (USAT)?
Can I use my own timing chip?
Can I purchase my own timing chip?
Weather Policy
What do I do with the timing chip if I drop out of the event and I don't cross the finish line?
What happens if I lose my timing chip during an event?
Why should I wear a wetsuit?
What are the USAT rules regarding wetsuit use?
What is the procedure for obtaining a refund?
When do I receive detailed information prior to an event that I've registered for?
When and where do I pick up my event packet?
Do I have to pick up my own event packet?
Are all open water swim events wave starts?
For open water swim starts, do we start on shore or in the water?
How do pool swim triathlons work?
Do I have to finish an event within a certain time frame?
How do I find results for an event?
Are official results sent to USA Triathlon?
Will there be USA Triathlon officials at all events?
Can we sign up for events as a relay team?
If I've moved, do I need to notify you about my change of address?
Will there be aid stations on the bike course?
Will there be aid stations on the run course?
What is "Drafting" on the bike course?
What is "Blocking" on the bike course?
Where is the wait list for my event?
Can I register other individuals for events, other than myself?
Are bikes provided or do we need to bring our own?

Do I need to update my personal profile for 2011?

Yes- everyone will need to update their personal profiles prior to registering for any 2011 events.

When does registration open for 2011 events?

Registration for most events on the 2011 Set Up schedule opened the first week of January. Please check the specific webpage for the event you're interested in for the exact date.

Why do I need to create a profile to register for an event?

By creating a profile, it allows us to have important information in case of an emergency during an event. We are able to have emergency contacts and medical conditions, that we would not have without the profile. Also, it makes registering for multiple events easier. Once your profile is set up you do not have to set up another one. Simply log in to your profile and choose the event you want to register for.

A profile also allows you to make changes to your event registration (Swim Times, T-Shirt Sizes, Event Categories, etc) up to 14 days prior to an event.

Can I purchase gift certificates for event registrations?

Gift certificates can be purchased at PayPal for use on registrations for Set Up Events.

 

What if I forget my User Name and/or Password

There is an automatic password retrieval system found on the log in page: (index.cfm?fuseaction=participant_login&CFID=1673640&CFTOKEN=19423517).

Simply enter your email and your password will be emailed to you.

If you have used the same email for multiple accounts this system will only send you one password/ user name combination.

If you are not successful using this system simply use the "Contact Us" link at the top of any page or on any event page.

What is the timing system used by Set Up Events?

We are an official ChampionChip licensed timing company and use the ChampionChip timing system. All participants wear a small timing chip during the entire event (swim, bike and run), which enables us to capture times at key locations. Participants are given a timing chip at the event, which must be returned after the event.

What is USA Triathlon (USAT)?

USA Triathlon is the national governing body for the sport of triathlon. All the events that Set Up Events produces and directs are sanctioned by USAT.

Participating in any Set Up Events event means that a participant must either be an annual member of USAT or they must purchase a special "one-day" USAT membership for the event. Being an annual member or a one-day member provides event organizers and participants with the necessary liability insurance coverage.

Annual Member: USAT annual memberships are available directly through USAT for $30 per year. For information, please contact USA Triathlon by visiting their website or calling 719.597.9090.

One-Day Member: If you are not an annual member, you must purchase the special "one-day" USAT membership. Cost of the one-day membership is $10 and it can be added on to any event registration entry fee. Failure to purchase in advance will result in the need to pay this $10 fee at packet pick-up.

Can I use my own timing chip?

Yes, as long as it's a ChampionChip brand timing chip. Timing chips from other chip timing companies (i.e. Winning Time) will not work with our timing system. If you do use your own ChampionChip timing chip, you MUST enter it into your user profile in order to be able to use it at the events.

Can I purchase my own timing chip?

Yes, as a licensed ChampionChip timing company, we can sell timing chips. Simply send us an e-mail. Note that your personal timing chip can be used at any event worldwide that is timed by a licensed ChampionChip timing company.

Weather Policy

Weather policies depend on the specific event and series. Please make sure you check the event page for the specific event weather policy you are looking for.

In most cases we will race rain or shine. Should there be a reason to postpone or cancel an event that information will be relayed to you via email and the event web page.

If it is a triathlon event usually directors will postpone until the poor weather passes. If this is not possible the next plan of action will be to alter the event to a duathlon. If this is not possible the event director will convey the plans at the event site.

Again, please be sure to check the event web page if you suspect bad weather is in store for your event.

What do I do with the timing chip if I drop out of the event and I don't cross the finish line?

Please bring the timing chip to the finish line and turn it in to a Set Up Events staff person. DO NOT turn it in to a volunteer. It must be returned to the finish line.

What happens if I lose my timing chip during an event?

Because we use these timing chips throughout the year, we have to replace any that are lost (and ChampionChip timing chips are not cheap!). It is your responsibility to make sure that the timing chip is returned to us after the event. There will be a team of volunteers at the finish line who will make sure that your timing chip is removed, but if you lose your timing chip during the event, we will automatically contact you via e-mail and give you instructions for sending us a check for $30.00 to pay for the lost chip. Please note that we provide you with ankle straps to hold your timing chip and historically these ankle straps have done an excellent job of securing the timing chips during the event. For example, during the 2009 season, we experienced under 30 lost chips with over 30,000 chip uses during the year.

Why should I wear a wetsuit?

First of all for the obvious reason of staying warm in colder water. Secondly, because wetsuits are faster for most triathletes. Very accomplished swimmers do not see as much of an advantage (if any) in wearing a wetsuit as far as speed is concerned. But an overwhelming majority of triathletes wear them whenever they can because a wetsuit makes most people faster in the water.

What are the USAT rules regarding wetsuit use?

The USAT rule governing the usage of wetsuits in races is as follows:

1) Water temperature is 78 degrees or lower:
Wetsuits may be worn

2) Water temperature is between 79 degrees and 83 degrees:

Wetsuits may be worn, HOWEVER, the participant is not eligible for any race
awards and do not receive any USAT ranking points or series ranking points.

3) Water temperature is 84 degrees or higher:

Wetsuits are not allowed

What is the procedure for obtaining a refund?

Click on the refund link in the refund section on all event pages. You will fill out this form and submit electronically. It's quick and easy. Please make sure you check the refund policy for each event, refund amounts and deadline dates vary for each event.

When do I receive detailed information prior to an event that I've registered for?

The week of the event, we post (on this website) detailed information for all our events. In most cases we also send out an e-mail the week of the event to everyone who registered. This detailed event information is also inserted into your race packet that you will get at packet pick-up.

When and where do I pick up my event packet?

Days and times vary by event, but in almost every case we offer packet pick-up the day before the event and then again on morning of the event. Packet pick-up information for each event will be posted on the information page.

Do I have to pick up my own event packet?

Yes - USA Triathlon rules state that you must pick up your own event packet, you must present a photo ID at packet pick-up, and if you're a USAT annual member, you must present your valid USAT membership card.
This rule also applies to all relay team members - each relay team member must pick up his/her own event packet.

Are all open water swim events wave starts?

All of our open water swim triathlons utilize wave starts. Waves are organized by event category (Age Groups, Clydesdale, Elite, etc.). Wave start information will be a part of the official event information that is posted during event week.

The exception to this rule is the PPD Beach2Battleship Full, which is a mass start.
For open water swim starts, do we start on shore or in the water?

This will vary by race. We will provide you with that information either prior to event day or on event morning.

How do pool swim triathlons work?

Pool swim triathlons have become an important part of the triathlon scene in recent years. Pool swim races allow us to begin the triathlon season earlier than normal, and also allow us to utilize venues that have no open water options. For pool swims, when you register, submit an estimated 100 YARD swim time. Then we will seed everyone starting with the fastest swimmer to the slowest based on these swim times. At the race, participants begin the swim in seeded order, one person at a time. Normally, participants begin every 15 seconds, although this start interval is sometimes changed slightly. Participants "snake" their way across the pool - down and back in each lane - covering the required distance when they exit the pool. In pool swim races, it is very important that participants provide accurate swim times when they register. Providing a time that is too fast causes faster swimmers to have to pass you during the race, a situation that is not good for those faster swimmers or for you. Providing a time that is too slow, causes the same problem. Be as accurate as possible with your swim time estimates.

Do I have to finish an event within a certain time frame?

Yes - most of our races have cut-off times for completing  races. These cut-off times are in place for the benefit of volunteers and police. In all cases, these cut-off times are very lenient - allowing virtually everyone to finish our events. Cut-off times are posted on the event information pages.

How do I find results for an event?

Results are posted for each event on the event information page.

Are official results sent to USA Triathlon?

Yes, we automatically send the official results to the USAT national office (for national ranking points), as well as to the USAT regional office (for regional ranking points).

Will there be USA Triathlon officials at all events?

No, check each race for details.

Can we sign up for events as a relay team?

Yes, relay teams are welcome at most events. There are a couple of exceptions (ie: Kure Beach Double Sprint) where relay teams are not allowed.

At most of the events where relays are allowed you may participate with a team of two OR three members. Note, there may be only one relay award category regardless of how many members are on a team.

NOTE: An individual is NOT permitted to race as both an individual and also as part of a relay team. An individual must do one or the other.

If I've moved, do I need to notify you about my change of address?

Yes, please send us an e-mail with your new address and if you've registered online for a race in 2009, you need to change your "personal profile" in the online registration data base.

Will there be aid stations on the bike course?

If it's a sprint distance event, there will not be any water bottle hand-off locations. If it's an international distance, typically we'll have one water bottle hand-off location. If it's a half ironman distance, there will be multiple water bottle hand-off locations.   

Will there be aid stations on the run course?

Set Up Events follows USAT guidelines by having aid stations every mile on the run course, regardless of the length of the event. 

What is "Drafting" on the bike course?

Here is a very basic explanation of drafting, but to learn more we suggest you consult the USAT website and download the rules information posted. (Please see Section 5.10 for "Position Fouls" on the bike.)

"Drafting" is basically riding right behind another competitor on the bike course. By drafting behind someone you gain an unfair advantage because it allows you to ride at the same speed as the person you're following without exerting as much energy. In the sport of triathlon for age group events here in the U.S. drafting is not allowed.

What is "Blocking" on the bike course?

Here is a very basic explanation of blocking, but to learn more we suggest you consult the USAT website and download the rules information posted. (For more information on this, please see Section 5.10 for "Position Fouls" on the bike.)

"Blocking" is considered the other common rule violation that takes place on the bike course. Blocking typically occurs when a rider is not riding on the far right side of the road, making it difficult (and dangerous) for other rides to pass. Don't get caught riding along next to your friend. If you're the one on the left you'll get a "blocking" foul.

Where is the wait list for my event?

Wait lists will be available for selected events 30 days prior to the event's begin date. The link to the waitlist will appear next to the event status on the event detail page.

NOTE: Only certain events use the wait list system. Please check the individual event page to see the wait list policy for that event.

Can I register other individuals for events, other than myself?

Yes, but each person that wants to race has to have an individual profile. The system will not allow you to register yourself more than once for an event. Simply create another profile, and follow the same registration process.

Are bikes provided or do we need to bring our own?

No, bikes are not provided at the events. If you sign up to do a race, you will need to make sure that you bring a bike and helmet to race. Usually, a local bike shop will rent bikes. Check with area stores to explore this option.